Dont bother, as you will also lose live - updated from tech support is when you install the BETA updated dashboard you will be blocked until they manually unblock you, in order to get manually unblocked you need to register for the beta testing. my case has now been escalated and we are waiting...
Thanks for reply, oh i did not know that was the case - why did tech support just not say this?
Also if we format the hard drive will that get rid of the newly intalled dashboard?
Really hope someone can help us out, My son downloaded and installed the offered dashboard update (2010) and ever since he is unable to connect to xbox live, now i see my reading that you would lose the chat, but we have lost all. Spoke with xbox tech support and they got us to check the router...