Sim free 3G phone + Orange = no 3G So you’ve got an old 2G phone and decide Orange’s upgrade charges are ridiculous (£200 fee for upgrade + cost of phone!), and you’re stuck on a contract, so you decide to just go out and buy a nice new 3G phone ’sim-free’. You think you can just pop your existing sim into the phone and everything works? Think again. Well the sim does work, but it turns out the sim is a 2G sim. To be able to use any of the 3G functionality of the phone and connect to 3G networks, you need a 3G sim (a USIM). Fine you think, call the operator and ask for a 3G sim, and you don’t even mind paying a small cost for it. Problem is you’re on Orange and they flat refuse to give you a 3G sim unless you go out an buy a new Orange branded 3G contract or PAYG phone! After numerous phone calls and even threatening to cancel, I spoke to someone who did offer me a solution. Walk into a Carphone Warehouse and buy a pay monthly USIM for £15 (one off payment, it’s not a contract your just buying the sim card). Wait a second, I offered to pay Orange for a 3G sim card, plus they would make money from me using 3g services, but their unofficial solution is to pay another company? Oh well, I popped down to my local carphone warehouse, picked up a sim there. The guy at the shop couldn’t do anything to transfer the sim cards but was more than happy to sell it to me. I then rung up Orange and got the new sim activated with my current contract and guess what, 5 minutes later I was video calling. So if you’re on an Orange contract with a standard sim card, and you buy a new phone not from Orange and its 3g, just go to the carphone warehouse and pick up a new USIM for only £15. Hope this saves someone the time and hassle I went through. Any questions just ask.