Konami To Offer A Free Game To Silent Hill HD Collection Owners On Xbox 360

[Rick]

As compensation for the patch that's never coming


Konami is reportedly offering compensation to Xbox 360 owners who can prove they purchased Silent Hill HD Collection for Microsoft's console.
See, a few days ago, the company released a title update for the bundle on PS3, but stated the patch had been canceled for Xbox 360 for undisclosed reasons. People were plenty mad about it.


Well, not everyone was going to take this sitting down, and one consumer actually contacted Konami customer service over the issue. Turns out, raising enough of a stink will get you compensation in the form of a free game, provided you can prove you own it. You'll have to pick from a list of games they provide, and while the roster isn't all that impressive, you're not limited to an Xbox title.


Interestingly, Konami hasn't made any official announcements regarding this, so anyone looking for compensation will need to take the initiative. Here's a recount of Punisher138's customer service experience, plus a full list of games you can choose from:

Konami announced yesterday that they will not be releasing any further patches for the xbox 360 version of the Silent Hill HD collection.

For those of you who are like me and purchased the Xbox 360 version of the Silent Hill HD Collection NEW and still have a receipt to prove it, if you send an email to customersupport@kde-us.com expressing your displeasure about the lack of further patches, you will be presented with a list of select games to choose a free copy from. The list is below. While not a great selection, its still better than nothing.


NDS:
BEYBLADE: METAL FUSION (Hudson)
BEYBLADE: METAL MASTERS (Hudson)
Deca Sports (Hudson)
Yu-Gi-Oh! World Championship 2007
Yu-Gi-Oh! 5D's World Championship 2011 Over the Nexus

3DS:
Pro Evolution Soccer 2011 3DS (PES 2011)
Pro Evolution Soccer 2012 3DS (PES 2012)
Frogger 3DS
Doctor Lautrec and the Forgotten Knights
Metal Gear Solid 3DS
Nikolis Pencil Puzzle
Deca Sports Freedom

Wii:
BEYBLADE: METAL FUSION (Hudson)
Castlevania Judgement
Dance Dance Revolution (2010)
Dance Dance Revolution II (2011)
Dance Dance Revolution II (2011) Bundle
Dance Dance Revolution Hottest Party 2
Deca Sports (Hudson)
Deca Sports 2 (Hudson)
Deca Sports 3 (Hudson)
Def Jam Rapstar
Dewy's Adventure
Fishing Master (Hudson)
Karaoke Revolution Glee
Karaoke Revolution Glee vol. 2
Karaoke Revolution Glee vol. 3
Marble Saga Kororinpa (Hudson)
Pro Evolution Soccer 2008 (PES 2008)
Pro Evolution Soccer 2012 (PES 2012)
Rooms: The Main Building (Hudson)
The Cages: Pro Style Batting Practice
Wing Island (Hudson)
Yu-Gi-Oh 5D's: Wheelie Breakers

PS2:
Contra: Shattered Soldier
Frogger: The Great Quest
Karaoke Revolution Party
Metal Gear Solid 2: Sons of Liberty
Metal Gear Solid 2 Substance
Metal Gear Solid Essential Collection
Silent Hill: Shattered Memories
SLAI: Steel Lancer Arena International
Suikoden III
Teenage Mutant Ninja Turtles
Yu Gi Oh! Duelists of the Roses

PS3:
Birds of Steel
Blades of Time
Castlevania Lords of Shadow
Castlevania Lords of Shadow LE
Dance Dance Revolution (2010) Bundle
Hellboy The Science of Evil
Karaoke Revolution Bundle (2009) Bundle
Lucha Libre AAA Heroes Del Ring
Metal Gear Solid HD
Metal Gear Solid 4: Guns of the Patriots (MGS4)
Neverdead
Pro Evolution Soccer 2009 (PES 2009)
Pro Evolution Soccer 2011 (PES 2011)
Pro Evolution Soccer 2012 (PES 2012)
Silent Hill HD
Silent Hill Downpour

PSP:
Metal Gear Solid Portable Ops Plus
Metal Gear Solid Peace Walker
Pro Evolution Soccer 2012
Rengoku
Yu-Gi-Oh! GX Tag Force 5

XBOX 360:
Adrenalin Misfits
Birds of Steel
Blades of Time
Castlevania Lords of Shadow
Castlevania Lords of Shadow LE
Dance Masters (Kinect)
DDR Universe 3 bundle
DDR (2010) Bundle
Deca Sports Freedom (Kinect)
Jimmy Johnson
Karaoke Revolution (2009) Bundle
KR Glee vol. 3
Lucha Libre AAA Heroes Del Ring
Metal Gear Solid HD
Neverdead
Otomedius Excellent
Otomedius Excellent LE
Pro Evolution Soccer 2011 (Latin America - 30101 )
Pro Evolution Soccer 2011 (Canada/US)
Pro Evolution Soccer 2012 (Latin America - 30126)
Pro Evolution Soccer 2012 (Canada/US)
Rock Revolution
Rumble Roses
Silent Hill Downpour

XBOX:
AirForce Delta Storm
Bloody Roar Extreme
Castlevania:Curse of Darkness
DDR Ultramix
DDR Ultramix 2
DDR Ultramix 3 bundle
DDR Ultramix 4 bundle
ESPN International Sports 2002
Frogger Beyond
Karaoke Revolution Party Game
King Arthur
Konami Classics vol1
Konami Classics vol2
Metal Gear Solid 2 Substance
Silent Hill 2: Restless Dreams
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles 2
TMNT Nightmare
Whiteout
Winning Eleven 9
WTA Tour Tennis
Xiaolin Showdown

​

Source
Konami will offer free game to Silent Hill HD Collection owners on Xbox 360 - Neoseeker

 

[Rockman]

If game companies were more about quality than quantity, i.e, releasing the game in its complete production than incomplete nothing of this or patches would be needed.

I don't have this game but if I had to choose from the list it'd be Metal Gear Solid Peace Walker.

 

[Trebor]

I take it big game companies such as Konami don't get the one free patch that MS allows Arcade games such as Fez etc? Serves them right to be honest, they shouldn't release bugged games but I guess every company does it now so that makes it OK (hence why MS probably charges for companies to patch their games). Perhaps Knoami thinks the game isn't worth patching but now that people know about the situation I can see them changing their tune at some point

 

[andrewsqual]

Lol becasue the PS3 one is fixed now? I downloaded that patch and all I have noticed is the game's framerate isn't unlocked anymore but locked at 30fps. It STILL slows down all the time though. And all the sound effects that the creatures make at specific moments are STILL all wrong. You know what the strange thing is, the game was a bad port because "it was taken from an unfinished version of the game". So you're telling me there was no final version of the PC or original Xbox version either. That's a helluva coincidence that they lost all final code versions of the game.