bluetooth device problem

[akaa88]

hi,
m havin a strange problem!
actually i was using winxp sp2 n it jus crashed, so i decided to repair it with the xp cd. it got repaired n i got all the settings and applications dere intact. BUT at d tym of repairing of xp, a msg appeared dat "windows cannot install the drivers of ur bluetooth device",something like dis only i guess..i ignored it n pressed "ok".
so now everythin is running fyn except ma bluetooth device. it is a usb dongle,when i plug it in nothin happens!!...but the "send to bluetooth device" option is coming wen i right click on any file!
i hav d drivers wid me but cant install dem coz the device manager also does not display dat any new hardware is connected!
plzz helpp!
waiting for a rply asap!

 

[InsaneNutter]

If you XP CD does not have Service Pack 2 integrated the repair install will have downgraded you to XP SP1 or no service pack what so ever depending on your install cd.

Download Windows XP Service Pack 3 from here: Download details: Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers

After installing if it still doesn’t work post a screenshot of your device manager up and ill try and help you more.

 

[akaa88]

thanx buddy!
i'l try dis sp3 and then let u know!
meanwhile, my system properties shows that sp2 is installed!

 

[InsaneNutter]

XP SP2 adds support for Bluetooth natively however It’s always best to have the latest service pack.

If you still can’t get it working post a screenshot of your device manager and I’ll try and help you more.

 

[akaa88]

I installed SP3 but it did not solve my problem. I am posting a screenshot of my device manager as you said. I want to get rid of this problem,please help!

 

[InsaneNutter]

What is in “other devices” if the Bluetooth device is not installed correctly it should be in there.

Im guessing its partly installed as you have quite a few Bluetooth serial parts.
It could be a case of the drivers are installed but it’s not compatible with the default windows Bluetooth software, did you install any other Bluetooth software before such as the Widcom software?

Also do you know the make/model of the Bluetooth device?

 

[akaa88]

actually before repairing xp i had the drivers, it was not not in xin xp list so i downloaded the drivers which were compatible to the device.
i have them right now also, but the thing is when i plug in the device, no hardware changes are shown in the device manager!
and that other device shows 2 things- sm bus controller and an unknown device but these remain as it is when the i plug out the bluetooth device also!