Ford Audio Bluetooth / USB firmware update - November 2012 release - How to update

Discussion in 'Guides and Tutorials' started by Howard, Sep 29, 2014.

  1. Frank3h

    Frank3h New Member

    Joined:
    Nov 6, 2018
    Messages:
    1
    Likes Received:
    0
    The story so far,

    Bought the car about 5 years ago and everything worked fine including Bluetooth streaming (which is the cause of the current situation), I used to quite happily be driving along and then decide to stream music from my phone hit the AUX button and away it would go. Then my battery died a few days ago, I took it to have the battery changed and straight after I went to stream my music, hit hte AUX button and "Line in" came up, when I hit the device button the option were USB, IPOD, and Line in or 3.5 jack no option for Bluetooth streaming. However the bluetooth calling worked fine ! Even when I plugged my phone in through the USB port and tried to use ipod it wouldn't play the music through the car speakers but it would show what track was playing on the head unit. I tried to follow various advice online about pulling fuses and resetting it but do you think I could find the fuse diagram for the fusebox that is under my glovebox......no, it certainly isnt the one Ford say it is in their online manual dload.

    So............. I thought I would disconnect the battery, "Please enter code" .......urgh do you think we have the code, no ! So, many calls to Ford and even a visit and they asked for an M or V number from the stereo unit. I managed to get the facia off and there was no such number, luckily I found another forum online which once I gave the serial number over someone came back within minutes with the correct code. So I powered her up but still no joy with the bluetooth streaming which is when I came here.

    I installed the new firmware without any issues but sadly it still will not play my music from my iPhone X over bluetooth, it will however now play music through the ipod function through the car speakers. However the facia will now not go back on, whatever I do it keeps popping off over the top hazard lights button and it certainly is not even close to being flush around the AC button or any of the heater dials :(

    I am about 15 minutes from taking an axe to the bloody thing so if anyone has any suggestions ................

    PLEASE HELP !

    Thanks
     
  2. Mick

    Mick New Member

    Joined:
    Nov 10, 2018
    Messages:
    1
    Likes Received:
    0
    I have a 2009 Mondeo Titanuim X with the Convers+ system

    Would this update work with that system - or doesnt it matter what system it is ........

    Also is there a newer update .......???

    Cheers
     
  3. John Stevens

    John Stevens New Member

    Joined:
    Apr 6, 2019
    Messages:
    1
    Likes Received:
    1
    Worked like a charm on 2011 Ford C-Max got rid of crackle on Bluetooth and got iPod wired connection and aux working again. and now shows phone signal and battery level
     

    Attached Files:

    InsaneNutter likes this.
  4. Kim from Norway

    Kim from Norway New Member

    Joined:
    Apr 8, 2019
    Messages:
    1
    Likes Received:
    0
    Worked great on my 2011 S-Max! THANKS!
    Before upgrade some USB-sticks was "unsupported device", now they all work :)
    (Would be nice if AAC-support was added, as it is superior to MP3...)
     
  5. SammieDodger

    SammieDodger New Member

    Joined:
    Apr 26, 2019
    Messages:
    1
    Likes Received:
    0
    Hi all,

    I have a 2011 Ford S-Max with the 6000CD audio system (pictured here: https://i.ebayimg.com/images/i/323119370252-0-1/s-l1000.jpg).

    I am able to answer, make and have telephone conversations via bluetooth, however, I am not able to play music over bluetooth. I have spent MONTHS looking for solutions and bought a few parts that turned out to not be what was needed to solve my problem. This is driving me nuts.

    Will this update fix my bluetooth issue and allow me to play music from my phone, over bluetooth to my audio system?

    The orignal poster compiled a list of compatible cars (shown below) but my S-Max doesnt appear in that list. Can I still use the update and the steps detailed in this post to fix my issue?

    Thanks.
     
    Last edited by a moderator: Apr 26, 2019
  6. Pedro cabrera

    Pedro cabrera New Member

    Joined:
    Jul 1, 2019
    Messages:
    1
    Likes Received:
    0
    Hi guys,
    I own a 2009 ford fiesta titanium and when I try to update the software it displays an error message "update failed, please try again" (or something like that tbh I don't know the exact translation. I've read that a few guys were having trouble with format and USB 3.0, but mine is FAT32 and USB 2.0 as far as I know. Any solutions here?
    The thing is that, I can't stream spotify or any kind of music via Bluetooth.
     
  7. Ford1234

    Ford1234 New Member

    Joined:
    Jul 21, 2019
    Messages:
    1
    Likes Received:
    1
    Just did the upgrade on a 2011 Ford Ranger here in AU it fixed the Bluetooth issues. Took 24 mins to complete. All good using the mac, I used an old 4GB FAT32 USB.

    VIN - MNAUMFF80CW128282
     

    Attached Files:

    Last edited: Jul 21, 2019
    InsaneNutter likes this.
  8. kleroo

    kleroo New Member

    Joined:
    Jul 25, 2019
    Messages:
    1
    Likes Received:
    0
    Hi guys!

    Ive got a Ford NX big satnav from 2008.07
    By default it was unable to handle USB (no USB socket at armrest)
    But later it was retrofitted with every cable, modules. So the new BT module in the glovebox is also new (2011)

    Ive got a 2015 SATnav disc in it. I guess it has the latest SW also.

    Ive tried to upload this update. Reslt: It says, no Update needed, so yes, my system is up to date.
    BUT!!! I am unable to use BT stream. its not there. Ipod, USB, LIne In. all i have. CAnt even force it from my BT sender device to somehow stream the music.

    Any idea wht the hell is missing?
     
  9. PeterEdward

    PeterEdward New Member

    Joined:
    Aug 30, 2019
    Messages:
    1
    Likes Received:
    1
    Hi Pedro,
    i just updated a 2008 Fiesta that was having the same issue described in your post, ended up successfully updating it after deleted all but the files ending in"-AV" as they are the english ones,
     
    InsaneNutter likes this.
  10. krs360

    krs360 New Member

    Joined:
    Oct 9, 2019
    Messages:
    1
    Likes Received:
    0
    Hi,
    Thank you for your excellent guide!
    I've applied the update to my 2010 S-Max Titanium, with the Travelpilot NX.
    All went well, took around 15 minutes.
    I now get phone signal strength in the bottom left of the display, but I'm still unable to stream music from my phone (Pixel 3xl). There's no Bluetooth option in the Aux menu, just the normal iPod, USB, Line In options.
    Do I need to enable it somewhere? Maybe in ELMConfig?
    Thanks.
     

Share This Page