Corona
Addict
- Joined
- Sep 1, 2010
- Messages
- 569
Dashboard Update: 4/18
LATEST DASHBOARD UPDATE:
The latest dashboard update is now being made available to the Preview LIVE & Preview Disc audience. This latest version is 2.0.13145 for those wanting to check it out in system settings to confirm their version. Once you take this update please repeat the scenarios of testing out the Halo Reach media we provided as part of the program AND test out your existing media from your personal library.
Which Dashboard Version should I be on?
All Preview users (DISC or LIVE) with a properly registered console should be prompted for an update to version 13145 with full ability to connect to Xbox LIVE. All users should be prompted for this update.
Still not able to connect to LIVE?
If you are still experiencing an issue it is likely that your console was not properly registered in the program an you need to Resubmit/Correct Console information available via the Survey section on Connect. If users place the program provided Halo Reach disc in their console and the console is not properly registered you will stay on 13140 and be unable to connect to LIVE until you complete this task with the proper registration information. Look at the FAQ - Console Registration information available on Connect for additional details.
If after taking the update to 13145 you still experience an issue with connecting to LIVE then we'd ask that you complete the network wizard available on xbox.com and then file a SUPPORT: Program Inquiry feedback item and let us know your current dashboard version so that we can follow up directly on your particular issue as there may be a unique issue that requires 1:1 investigation.
Can't Connect to Xbox LIVE Solution
Thank you for your continued support!
Xbox Pre-Release Administrators
LATEST DASHBOARD UPDATE:
The latest dashboard update is now being made available to the Preview LIVE & Preview Disc audience. This latest version is 2.0.13145 for those wanting to check it out in system settings to confirm their version. Once you take this update please repeat the scenarios of testing out the Halo Reach media we provided as part of the program AND test out your existing media from your personal library.
Which Dashboard Version should I be on?
All Preview users (DISC or LIVE) with a properly registered console should be prompted for an update to version 13145 with full ability to connect to Xbox LIVE. All users should be prompted for this update.
Still not able to connect to LIVE?
If you are still experiencing an issue it is likely that your console was not properly registered in the program an you need to Resubmit/Correct Console information available via the Survey section on Connect. If users place the program provided Halo Reach disc in their console and the console is not properly registered you will stay on 13140 and be unable to connect to LIVE until you complete this task with the proper registration information. Look at the FAQ - Console Registration information available on Connect for additional details.
If after taking the update to 13145 you still experience an issue with connecting to LIVE then we'd ask that you complete the network wizard available on xbox.com and then file a SUPPORT: Program Inquiry feedback item and let us know your current dashboard version so that we can follow up directly on your particular issue as there may be a unique issue that requires 1:1 investigation.
Can't Connect to Xbox LIVE Solution
Thank you for your continued support!
Xbox Pre-Release Administrators
starting my testing now again lol